Frequently Asked Questions
Q: What time are you open?
A: The haunted houses open at Dusk on select nights. Click here to view our operating schedule.
Q: How much does it cost?
A: Tickets prices begin at $11.99. Click here for admission information, pricing and ticket options.
Q: Are there discounts for children, students or the military?
A: No, all tickets are the same price.
Q: Do you have to pay to get into Adventure Landing to go to the Haunt Nights attractions?
A: No, admission to Adventure Landing is FREE, as always. However, you do have to pay for attractions at Adventure Landing if you decide to play. The only required purchase is an admission ticket to the individual Haunt Nights attractions.
Q: Do you charge for parking?
A: No, parking is FREE.
Q: Is there an age limit for Haunt Nights?
A: No, but due to the graphic nature and intensity, it is not recommended for small children. The haunted house attractions are not intended for ages 12 and under or for the weak of heart.
Q: Is the waiting area inside?
A: For Dark Fables, the attraction and the waiting area are located outside at Shipwreck Island Waterpark. Apocalyptia is an indoor 3D attraction and the waiting area is located inside as well.
Q: How long does it take to go through?
A: The time varies greatly depending on the night and time that you choose to attend. We try our best to find a balance between wait time and scare time, so that you will be able to experience both a short line and a long haunt!
Q: Can I buy a Single Haunt ticket after October 7th?
A: No. The Single Haunt Pass is only available from September 28th – October 7th when Apocalyptia is open. Once Dark Fables opens on October 12th, the Combo Haunt ticket will be the only one available for purchase.’
Q: Is Haunt Nights handicap accessible?
A: Our inside haunt, Apocalyptia, is completely handicap accessible.
Q: Is there security?
A: On most busy nights there are police officers or uniformed security at the event.
Q: Can we be denied access to Haunt Nights?
A: Yes. We reserve the right to admit anyone into the haunted houses. We will not allow foul language, obscene behavior, weapons, alcohol, drugs, etc. Please use your best judgment regarding appropriate behavior.
Q: Can we take photos inside your haunted houses?
A: No, photography and video recording are not permitted. There may be exceptions for pre-arranged media, but permission must be given prior to admittance into the haunt.
Q: Will the actors touch us, or can we touch the actors?
A: No, the monsters will not touch you. Incidental, unintentional contact may occur. There is a zero tolerance policy regarding guests touching the actors, and anyone who violates this policy will be immediately escorted from the premises and assault charges may be pressed.
Q: Are group discounts available?
A: Yes, we offer great discounted rates for groups of 15 or more. Call 904.246.4386 or email firstname.lastname@example.org to make a group reservation.
Q: Can I get a refund if I decide not to go through the haunted houses?
A: No, there are no refunds once you’ve purchased tickets. All purchases are final. If extenuating circumstances should arise, a request for a refund must be approved by park management at their sole discretion.
Q: I want to do a story on your haunted house, who do I talk to?
A: You can reach Michelle Branham at email@example.com Lisa Frint at firstname.lastname@example.org for media and press inquiries.
Q: I have a question that wasn’t answered here, what do I do?
A: Call 904.246.4386 or email email@example.com